Guide · Updated 2026-09-29

What Format Do Clients Want for a Training Matrix?

Most clients want a dated extract that names workers, shows the requirements that apply, states expiries or statuses, and can be backed with certificate files. Spreadsheet and PDF are still common delivery formats; portals add field-by-field uploads. The format matters less than whether sampled rows are true.

Quick answer

Ask the client which template or portal they use, then map your live matrix to it. Deliver named people for the package, not a company brochure. Include evidence or a clear link between each row and its file.

Common delivery shapes

Common delivery shapes
FormatWhen it appears
Client Excel templateFrameworks and principal contractors
PDF matrix exportEmail packs and tender appendices
Portal fields + file uploadSSIP and large PC systems
Sample certificates onlyFollow-up after a matrix review

Content they expect

  • Worker name and employer (for supply chain)
  • Role or trade
  • Requirement titles matching their list where possible
  • Expiry dates or explicit not-required marks
  • Readable evidence on request

Preparation steps

  1. Obtain the client template or portal field list early.
  2. Filter your matrix to the named crew.
  3. Clear expired and missing critical items.
  4. Export or map fields carefully — do not retype from memory.
  5. Keep your own dated copy of what you submitted.

Honest limits

FieldClear exports and organises assigned training evidence. It does not guarantee a client will accept a pack, and it is not an accreditation body. Not legal advice.

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